9 Jan 2023, 8 min read
What is the future of the ever-popular omnichannel retail experience, and what will a customer journey entail?
7 Dec 2022, 8 min read
A deep dive into ever-evolving trends to understand how retailers are changing the offline experience for customers to redefine the term ‘omnichannel’.
4 Oct 2022, 8 min read
Digital transformation isn’t a choice anymore. Going about it with careful planning can ensure that the journey is smooth, say retail leaders and technocrats.
12 Aug 2022, 3 min read
Considering the complex interplay of factors reshaping retail in India, here are critical imperatives to succeed not just in the next year but also in the next decade
3 Aug 2022, 9 min read
Interplay of several factors will shape the contours of retail in India.
26 Jul 2022, 10 min read
Nandan Nilekani, Founding Chairman of the Unique Identification Authority of India (UIDAI) on the indigenous technologies that are reshaping Indian retail.
20 Jul 2022, 6 min read
29 Jun 2022, 7 min read
Experts share about the shifts in consumer expectations about experience.
7 Jun 2022, 5 min read
What it takes to get today’s customer coming back to the store for more.
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