Customer Services & Relations (30)
112 week ago, 8 min read
144 week ago, 7 min read
A list of factors that determine improvement in call centre performance.
188 week ago, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
191 week ago, 7 min read
209 week ago, 5 min read
Why being customer centric is an attitude and requires the right mindset.
217 week ago, 6 min read
248 week ago, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
251 week ago, 5 min read
A look at why you should leverage SMS to communicate with your customers.
253 week ago, 7 min read
Practical tips to find the most suitable customer care executive for your business.