6 ways Artificial Intelligence is transforming Human Resources

6 ways Artificial Intelligence is transforming Human Resources

Digital & Technology

S Gangadhararao Boppana

S Gangadhararao Boppana

197 week ago — 6 min read

Human Resources is undergoing a huge transformation due to the big data revolution. For long, human resources have been considered as a reactionary field rather than a strategic one that can drive overall business innovation. With the barrage of data, comes an opportunity to gather better insights across the business landscape and reinvent existing retention and hiring strategies.

AI (Artificial intelligence) has made a great entry in our lives and now everyone is totally dependent on its services which are no less than a miracle. AI has revolutionised almost all industries. There is hardly any field left that is left untouched by Artificial Intelligence.

By automating several processes, AI offers human resource staff more time to focus on more complex tasks that require considerable human interaction such as creating a more engaged workplace & career development.


What is Artificial intelligence?

Artificial intelligence (AI) is defined as the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions. The term may also be applied to any machine that exhibits traits associated with a human mind such as learning and problem-solving.

The ideal characteristic of artificial intelligence is its ability to rationalise and take actions that have the best chance of achieving a specific goal.

Benefits of Artificial Intelligence (AI) in HR

Artificial intelligence (AI) has the capability to develop more effective workflow and boost productivity. This technology is rapidly impacting the world of human resources sector as it helps companies to monitor and understand employees’ behavioural patterns. Organisations are now adapting technological innovations to match-up with the complex business environment.

By automating several processes, AI offers human resource staff more time to focus on more complex tasks that require considerable human interaction such as creating a more engaged workplace and career development.

Here are 6 ways Artificial Intelligence is reinventing Human Resources.

1. Resume screening

All that resume screening requires is just a simple list of requirements that every candidate must fulfil to be shortlisted and plenty of time.

Here, AI comes in to completely replace humans in the equation. What is required is just to feed the information into an AI platform and let it do the magic. Apart from screening resumes, to find past candidates who might fit into new job openings AI platforms can also dig into the internal database

2. HR Chatbot

Retaining top talent is a big concern for organisations. Don’t just focus on recruitment and on-boarding processes, investing in AI technology will improve the entire cycle of the employee experience.

HR plays a key role in creating a positive working environment and the adoption of advanced technology like AI helps them to reach the better employee experience.

Also read: How chatbots are helping in the digital age


3. Training and onboarding process

AI algorithms can be retrofitted to map out the training and onboarding processes of potential candidates more quickly than an HR staff member could. Inserting the candidate’s affinities, skills and expertise into the AI can produce the adequate training process required for that specific individual. In doing so, the HR can better assess the onboarding process by focusing on analysis and decision-making instead of process mapping.

4. Staff servicing

We might have seen that customer support chatbots have become so common and are being widely used in all industries. And this can somehow do amazing work in the field of HR for the staff members. This may be really helpful in the HR department in order to get feedback, queries and reports of the whole organization with the help of a centralized support system.

5. AI in calendar and schedule maintenance

Depending on the complexity and cross-functional organization of your departments, scheduling all the daily activities and tasks can be an extremely difficult task. An AI can be placed in charge of each individual staff member’s personal calendar and alert them of upcoming duties, meetings and deadlines for good measure.

6. Enhancing retention and identifying employees on their way out

Although it can’t replace on-hand HR presence and one-on-one meetings, AI can help alleviate retention issues in your company. Staff members with access to a support system which can redirect them to any manager or development opportunity at the touch of a button are far more likely to be content with their job placements. The only thing worse than absent HR ear is a lack of attention towards the staff – these can be amended by AI implementation.


Also read: The future of Internet of Things: 7 predictions about the IoT


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